IN Ideact We respect the time and money of our customers hence a common custom when receiving a request for quotation is a simple question: “What is the project budget?” This saves time for both parties, because at the beginning we all know if there will be room for further conversation. So why is the answer to this question so difficult and problematic for the client?
When building the sales offer at Ideacto, we have adopted certain strategic assumptions regarding the projects we want to engage in. In order to continue to develop the company in the right direction, to take care of our projects and — to put it bluntly — to do interesting things that bring us all fun, we want to work with prospective clients on cool projects. This assumption means that we are unable to accept orders whose budget is less than X working hours, that is, to put it simply less than PLN X.
Normally, when we receive a request for a project valuation from a company we do not know, our first message is the information: “We execute such orders with a budget of at least PLN X — please confirm that this is the project budget”. In a number of cases, we receive the answer that it is not the cost that the client has reserved for implementation — we understand this, it is clear information for us, we part in agreement wishing each other good luck. However, there are such situations in which:
- the client confirms the budget, and after the valuation it turns out that the situation is different,
- the client does not want to betray the budget, because he is afraid of disclosure of such information.
Why does the agency ask about the budget?
So let me appeal to our customers — do not be afraid! The agency will ask you about the budget because it does not want to waste your time and our time talking about a project that we will never carry out. We just respect our time together devoted to unproductive conversations. The time that you can, dear customer, spend in contact with the contractor who will actually lead your project.
In addition to this, there is another reason — as important as not the most important. In the world of broadly understood IT, each project can be executed in many ways, and the measure of its complexity is usually precisely the budget of the entire project. Knowing the amount of money that the client has set aside for a given task, we can advise the best solution.
Do we have a higher budget? Ok, let's focus on the quality of the project and devote more time to research with users or a greater number of individual graphic views of subpages. Do we have a smaller budget? Cool too! We will abandon research with users — it may be possible to optimize the service after launch as the next stage of work. Etc. etc.
Working at Ideacto, we really want to advise customers at the sales stage. But give us, dear customer, a chance to have that conversation.