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W dzisiejszym newsletterze przyglądamy się zaufaniu – jak je budować słowami, strukturą zespołu i odpowiedzialnym designem.
E-commerce owners are constantly asking themselves key questions: what to do to sell more? Why do my users opt out of the purchase? What can I do to improve the quality of the store and the convenience of use for users? If you are also concerned about these issues, you are not indifferent to usability and want to adapt as much as possible to the needs of your audience, but you do not know where to start — then a UX audit will be the best solution for you.
#zostanwdomu and read on, especially as today is International Children's Book Day. On this occasion, you will find in our compilation tips on creating texts that support UX and facilitate the selection of topics on content pages. In addition, tips on designing interfaces in slow version and increasing the conversion of mobile e-stores. Finally, a list of professions that can be done as part of remote work.
Today we forget Carpenter's Day because our entire team is celebrating Remote Work Implementation Week. Whether you're stuck in quarantine or like we're at full throttle, it's worth applying a dose of readings. Today's treatment includes texts on the organization of remote work and errors in projects and the lessons learned from them. We end with an example of responsible behavior.
A good online store is not just about UX. In order for the store to function properly, earn money and have loyal customers, you need to take care of all aspects related to the customer experience, that is, Customer Experience. This topic extends beyond the store itself and also concerns how you contact customers, whether you reliably answer their questions and doubts and are always helpful. Statistics show that 61% of users use online help before making a purchase, as many as 86% of people will make a purchase if customer service is at the highest level and, consequently, 77% of customers will be willing to recommend others to buy from a given store (Edesk.com) for this reason.
We remind you that if you would like to share with us interesting links from the UX world, send your suggestions to newsletter@ideacto.pl, and we will be happy to share them in the next UX Thursdays. [FM_form id=” 1″]
This could be a good year for your business. If you currently have no idea how to set priorities for the coming months, you may be inspired by the point of view of small business owners — you can find their statements in a compilation prepared by Madeline Blasberg of Leadpages.
For 3 years we have been sending to more than 6000 readers an overview of the most interesting articles from the UX world
In the early 1990s, Jakob Nielsen and Ralf Molich developed and presented 10 principles for solving web usability problems in terms of User Expierience (UX) and User Interface (UI). Although Nielsen's 10 heuristics were initially heavily criticized, today, after three decades, they form the basis for the work and conduct of courses and trainings in the field of website usability.
UX writing is increasingly appearing in discussions about UX design. This is an excellent technique for communicating with the client. But what exactly is UX writing? Where and when should it be used? Does it bring any benefit?
Today's summary is an attempt to look at our work in a broader perspective. That's why we follow the evolution of the Internet, preview the work of UX researchers in the other hemisphere, and take a look at upcoming design trends. By the way, we check what is characterized by clean design and how SEO can affect voice search. On World Quit Smoking Day, we're also adding an extra text* with addictions in the background.
Today is Cheap Wine Day, however, we do not suggest that we follow the classic saying that “alcohol destroys gray cells, but the weakest ones; then only the elite remain in the brain.” Especially since celebrating with your head you will probably find time to read the texts from today's compilation. Their authors address the issues of design decisions based on mental models, domain knowledge and structured requirements. There are also a handful of tips in the context of aesthetics and neutrality of interfaces.
The weather may not be optimal, but what to do when No Socks Day falls in October. If you have saved yourself the frustrating search for a pair for a lonely sock today, you have more time to read the texts from our compilation. Read about the psychological concepts behind design and ways to increase accessibility and find inspiration when designing interfaces. There was no shortage of UX designer ethics and reading suggestions.
If you have a hard day at work or a superprogram in traffic jams, you will probably enjoy the opportunity to dedicate yourself on the occasion of Bath Day. You can diversify your warm bath by reading texts from our compilation, inspired by this year's edition of Service Design Days. In addition to a brief report from the mentioned event, today you will find notes on the analysis of business requirements and user needs, examples of applications using modern technologies in everyday life and another handful of tips on the language of communication.