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W dzisiejszym newsletterze przyglądamy się zaufaniu – jak je budować słowami, strukturą zespołu i odpowiedzialnym designem.
In today's newsletter, we reveal the secrets of how Airbnb became a leader in UX design, which of the research tools available on the market are worth considering, and we offer a practical guide to designing products for children.
In the digital age, the accessibility of websites, understood as the preparation of digital tools for the use of them by people with disabilities, is becoming an increasingly fundamental right. Web Content Accessibility Guidelines (WCAG) audits play a key role in assessing how websites and mobile apps are accessible to users with different needs. In addition, the legal context, resulting from the European Union directive, imposes on website owners the need to ensure digital accessibility, which highlights the need to comply with international WCAG standards. In this entry, we will look at various online tools that enable quick and effective accessibility audits, helping organizations meet international WCAG standards.
In today's dynamic online world, the need to maintain a high-quality consumer e-shop is crucial to business success. With the arrival of spring, e-commerce entrepreneurs should consider not only refreshing their offerings, but also a thorough overhaul of their e-stores. One of the key tools in improving the user experience in e-commerce is UX auditing. In the following article, we will discuss the steps necessary for an effective e-store audit. However, before we get into practical tips for conducting an e-store audit, let's figure out what exactly a UX audit is.
We hope that in the midst of the ongoing winter holidays and madness on the ski slopes, you will find a moment for the first UX Thursday in February, in which we recommend the most interesting articles from the UX industry.
January 18 - Winnie the Pooh Day 🍯 Today is a tribute to A.A. Milne, author of stories about Winnie the Pooh, who was born on this day in 1882. The stories of the adventures of a bear with very little intelligence and other characters inhabiting the Hundred Thousand Forest are timeless and each of us, regardless of age, is certainly able to find valuable life lessons in them. And today's UX Thursday, maybe not quite as entertaining and informative as the stories about the little bear, but instead full of trivia and inspiration from the UX industry!
New year, new challenges in UX. In the first edition of our newsletter we look at the forecasts and quote you texts about, among others, which key trends in UX and design will dominate (or not) the coming year. We also celebrate Spaghetti Day, which falls today 🍝
Today's newsletter is the last UX Thursday of the year. Taking advantage of the upcoming Christmas and New Year time, we hope that, like us, you will have the opportunity to catch your breath and gain the strength you need to face new challenges. We have prepared for you some curiosities from the UX industry to read before we all go for a well-deserved rest 🙂
Before you the last November post with recommendations of articles from the UX industry. In today's round-up you will read about the challenges of creating animations that meet accessibility criteria, a report from UX Collective and the use of design power by the Slack team.
It's time for another UX Thursday, so grab a cup of coffee or tea in your hand and check out what we found for you in today's roundup.
For 3 years we have been sending to more than 6000 readers an overview of the most interesting articles from the UX world
Jak skutecznie personalizować doświadczenia użytkowników, by nie przekroczyć granicy prywatności? Jak unikać dark patterns i zamiast manipulacji budować zaufanie? Analizujemy również wewnętrzne bariery organizacyjne, które mogą hamować efektywność UX.
W tym wydaniu CX Czwartku przyglądamy się narzędziom i strategiom, które usprawniają pracę zespołów i poprawiają doświadczenia użytkowników. Analizujemy, jak Loom zdobył popularność w świecie B2B, w jaki sposób AI automatyzuje marketing i oszczędza cenny czas, a także jak integracja CCaaS i CRM usprawnia obsługę klienta.
W dzisiejszym CX Czwartku przyglądamy się temu, jak sztuczna inteligencja zmienia nasze oczekiwania – od personalizacji po proaktywne wsparcie. Zastanawiamy się także nad tym, czy AI powinno naśladować ludzkie emocje oraz jakie błędy popełniane są przy projektowaniu rozwijanych menu.
W dzisiejszym wydaniu CX Czwartku przyglądamy się kluczowym aspektom UX w e-commerce i ochronie zdrowia, a także polecamy wartościowe źródła wiedzy dla product managerów. Zaczynamy od analizy stron produktowych – badania Baymard Institute pokazują, że większość z nich nadal wymaga poprawy. Następnie przyglądamy się trendom w cyfrowej opiece zdrowotnej oraz najlepszym praktykom UX dla aplikacji medycznych. Na koniec polecamy książki i podcasty, które pomogą rozwijać kompetencje w product management.
Witamy w pierwszym wydaniu newslettera w 2025 roku! 🎉 Kontynuujemy dzielenie się z Wami inspiracjami i wiedzą, które pomogą Wam tworzyć jeszcze lepsze doświadczenia użytkowników.